Term and condition

Ordering

Ordering is processed by online ordering only. Order will be processed within 5 working days (cut-off at 12pm everyday)

Return and Refund Policy:

All goods sold cannot be refunded. In circumstance where we deliver the wrong item, we will offer full refund or replacement without additional charge, please report to marketing@organic-tec.com within 3 days after receiving the wrong order. Also, please keep the packing slip as we may request a copy of it in order to double-check the packed items with our own list we have on file. Items are typically checked off on the packing slip and the packing slip is signed by the packer. If refund or replacement being processed, it will takes 14 days. If goods are returned without prior authorization, we reserve the right to discard item with no refund. If goods delivered is damaged or leaking, we will provide full refund or replacement without additional charge.

Shipping
We ship with various carries including FedEx, Poslaju and DHL. Shipping charges may vary from the amount indicated by the automatic shipping calculator since the weight calculated in the website may differ from the actual package weight due to the packaging material.

Important: We reserve the right to add a signature upon delivery requirement to all shipments. Customers can opt out by including direct instructions to the contrary on their order.

Risk of Loss

All items purchased from Organic-tec.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We can not take responsibility for the shipment (i.e. in case of lost packages we will not refund anything and/or re-shipping will be on the customer’s cost). However, we take effort in tracking the package and file a claim and notify the buyer of the outcome.

Prices
Although we strive to maintain low prices, they are subject to change due to market fluctuations. Prices do not include sales tax, shipping & handling charges. If there is any price changes, the price during your checkout is the final price.

Reselling
You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. For reselling authorization, kindly contact marketing@organic-tec.com

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